We’re not fans of too many rules, but we want to be sure everyone understands the system. No surprises, right!

Reservations

  • All class passes and visits can be purchased in the studio or online, and have varying expiration dates
  • SHiFT Cycling bikes can be reserved up to 14 days in advance online

 Cancellations

  • Cancel your visit online through your account or you can always call the studio
  • Cancellation is by 8 PM the night before the scheduled class
  • Upon canceling with notice, your account will be credited for the class not used
  • If you don’t show up or forget to cancel, your account will be deducted a class as a no-show fee (unlimited riders will get charged $15.00)

Wait list/Walk-ins

  • By signing up for the wait list you are signing up for class, you will be notified via email that you got in (so stay connected until class time!)
  • If you haven’t heard  an hour before the class, go to the studio or take your name off the list as no-shows are always last minute!
  • If you get in from the wait list and don’t show up,  the system will charge you a no-show fee
  • Bikes will be released 5 minutes prior to class for the waitlist and walk-in riders (wait list has a priority over walk-ins)
  • If you are running late, call the studio to ask if we can hold your bike until class starts

Other

  • SHiFT Cycling reserves the right to cancel class for inclement weather or low attendance
  • In the case of a cancellation, an email will be sent those signed up and the account will be credited
  • All rates are subject to 6.35% tax